HomeCareersOpenstack L2 Support Engineer
Azalio

Openstack L2 Support Engineer

Mumbai·Full Time·On-site·2-4 years
Technical troubleshootingNetworking fundamentalsOperating systems knowledgeExperience with ticketing systemsRemote support tools proficiencyCustomer service skillsSystem monitoring and maintenanceIncident managementProblem-solving abilitiesScripting or automation skillsDatabase managementDocumentation skillsTime managementCommunication skillsTeam collaboration.

Role Overview

Title: Openstack Architect

Job Overview: We are seeking a talented OpenStack Architect to join our dynamic team. In this role, you will be responsible for designing and implementing cloud infrastructure solutions that meet our customers' needs. The ideal candidate will have a strong foundation in OpenStack architecture and experience with cloud technologies, ensuring high performance and security in various deployments.

Key Responsibilities

  • Develop, document, and maintain detailed Method of Procedures (MOPs) for OpenStack deployments.
  • Collaborate with cross-functional teams to design and implement cloud infrastructure solutions.
  • Lead integration and testing processes for OpenStack environments and adjacent technologies.
  • Conduct performance tuning and optimization for cloud applications.
  • Implement security protocols to ensure data protection and compliance in cloud architectures.
  • Utilize automation scripting to streamline deployments and operations within the cloud environment.
  • Oversee system integration efforts to ensure seamless communication across components.
  • Manage API interfaces for cloud services and components.
  • Employ monitoring tools to ensure operational excellence and troubleshoot issues as they arise.
  • Apply ITIL framework best practices to cloud service management and resource allocation.
  • Engage in Agile methodologies to enhance collaboration and project delivery timelines.

Required Qualifications and Experience

Technical Expertise

  • Expertise in OpenStack architecture and cloud infrastructure design.
  • Strong understanding of networking concepts and security protocols.
  • Proficiency in virtualization technologies and containerization.
  • Experience with Kubernetes orchestration and DevOps practices.
  • Knowledge of automation scripting languages (e.g., Bash, Python).
  • Familiarity with performance tuning and system integration methodologies.
  • Proficient in API management and monitoring tools.

Soft Skills

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Ability to work effectively in a team-oriented environment.
  • Adaptability to rapid changes in technology and project requirements.

Preferred Qualifications

  • Relevant certifications in OpenStack or cloud infrastructure.
  • Experience with ITIL framework and Agile project management.
  • Additional certifications in virtualization or containerization technologies.

How We Work

Ownership-led delivery
We expect every team member to understand the problem, take responsibility and follow through.
Architecture-grounded engineering
Design is validated before implementation begins. Standards and governance are embedded throughout.
Evidence over assumption
Delivery is supported by documentation, runbooks, test results and acceptance evidence.
Continuous improvement
Lessons from every engagement are captured and reused across practices and programs.

Application Process

  1. 1Submit your application with CV and cover note below
  2. 2Our team will review your background and reach out within a reasonable timeframe
  3. 3Initial conversation to understand your experience and explore mutual fit
  4. 4Technical and role discussion with the practice team
  5. 5Offer and onboarding

Apply for this Role

Applying for: Openstack L2 Support Engineer