Open-washing and the illusion of AI openness

A peculiar trend has taken hold within the AI gold rush: Major players in the space—from OpenAI to Google and Microsoft—have started to heavily market their AI models as “open.” These companies are using terms like “open AI” to align with notions of transparency,...

How AI agents will transform the future of work

At first, robotic process automation coupled with low-code platforms and orchestration tools propelled many organizations to increase productivity and scale business operations. Virtual agents and chatbots then took automation one step further by enabling a...

Understanding unstructured data in the context of AI

The volume of data being created today is truly staggering. IDC projects that global data will reach 400 zettabytes (400 billion terabytes) by 2028, with 90% of that data classified as unstructured data. The proliferation of so much data, and so much unstructured...