Public Preview: IT Service Management Connector (ITSMC)  is now certified with ServiceNow Vancouver version

Generative AI is off to a rough start

It’s been a rough month for generative AI (GenAI). First, AWS launched Amazon Q, its answer to Microsoft’s Copilot, only to have its own employees warn of “severe hallucinations” and data leaks. Then Google launched Gemini, its answer to ChatGPT, to much fanfare and...
Public Preview: IT Service Management Connector (ITSMC)  is now certified with ServiceNow Vancouver version

Why your cloud database performance sucks

“My cloud application is slow,” is a common complaint. However, nine times out of ten the cause does not lie with the application processing or the database’s inability to serve the application at the required performance level.It’s almost 2024. Why are we still...
Public Preview: IT Service Management Connector (ITSMC)  is now certified with ServiceNow Vancouver version

Can cloud computing be truly federated?

Reporters often call me about whatever newfangled buzzword is out there and what it means to the typical enterprise. Recently, I’ve been questioned about the fediverse.The fediverse is a decentralized social network of independent servers that can communicate with...