by Azalio tdshpsk | Nov 28, 2022 | AWS
The experience customers have when interacting with a contact center can have a profound impact on them. For this reason, we launched Amazon Transcribe Call Analytics last year to help you analyze customer call recordings and get insights into issues and trends...
by Azalio tdshpsk | Nov 28, 2022 | AWS
I first covered AWS Elastic Disaster Recovery (DRS) in a 2021 blog post. In that post, I described how DRS “enables customers to use AWS as an elastic recovery site for their on-premises applications without needing to invest in on-premises DR infrastructure that lies...
by Azalio tdshpsk | Nov 28, 2022 | AWS
Microservices architectures are a well-known software development approach to make applications composed of small independent services that communicate over well-defined application programming interfaces (APIs). Customers faced challenges when they started breaking...
by Azalio tdshpsk | Nov 22, 2022 | AWS
In November 2020, Jeff announced the upcoming AWS Asia Pacific (Hyderabad) as the second Region in India. Yes! Today we are announcing the general availability of the 30th AWS Region, Asia Pacific (Hyderabad) Region, with three Availability Zones and the ap-south-2...
by Azalio tdshpsk | Nov 21, 2022 | AWS
This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! A new week starts, and the News Blog team is getting ready for AWS re:Invent! Many of us will be there next week and it would be...
by Azalio tdshpsk | Nov 17, 2022 | AWS
Starting today, AWS AppSync supports JavaScript resolvers and provides a resolver evaluation engine to test them before publishing them to the cloud. AWS AppSync, launched in 2017, is a service that allows you to build, manage, and host GraphQL APIs in the cloud. AWS...
